A. Read and translate the conversation

Hillary's secretary is phoning to a travel agency.

http://www.cyberstyle.ru/misc/Image/news/Misc/230211/phone.jpgCLERK: Hello. Can I help you?

LISA: Oh, good morning. My name is Lisa Martin, from Advertising Agency. I'd like some information about flights to Berlin, please.

CLERK: When do you want to go there?

LISA: I'm not going. My boss is. And she wants to leave on the fourth.

CLERK: At what time of day?

LISA: As early as possible.

CLERK: Can you hold for a moment?

LISA: Yes...

CLERK: ... Let's see. There's a British Airway flight from London Heathrow at eight fifteen.

LISA: Quarter past eight. I see. And there's nothing earlier than that?

CLERK: No, that's the first flight.

LISA: I see. When does it arrive?

CLERK: At eleven a.m.

LISA: Eleven o'clock exactly?

CLERK: Yes.

 

 

B. Reconstruct the conversation between a clerk of a travel agency and a customer. Match the clerk’s words (1-6) with the customer's word (a-f).

Clerk

Customer

 

1. Good afternoon. Universal Travel. Can I help you?

 

 

a) OK. I'd like one seat on that flight, please, in business class. When's the last flight from Milan to London the same day?

2.I see. When do you want to travel?

b) What time does it arrive in Milan?

3. In the morning or in the afternoon?

c) on 8th July

4. There's an Alitalia flight from Heathrow at six twenty-five in the morning.

d)  In the morning. I have a meeting in Milan at 12.00.

 

5. At eight fifty. That's local time - an hour ahead of us.

e)  Yes. I'd like to inquire about  flights to Milan

6. There's a flight from Milan to London at seven twenty in the evening, that arrives in London at five to nine.

 

f)  Good. I’ll come back on that flight.

Vocabulary.

A. Match the verbs with the correct phrases.

     verbs

      phrases

1.         buy

2.         confirm

3.         collect

4.         go through

5.         queue

6.         watch

7.         take

8.         book

9.         do

10.       check in

a)         security

b)         a ticket

c)         at the check -in

d)        their flight

e)         their luggage

f)         a hotel room

g)         some shopping

h)         at the hotel

i)          an in-flight movie

j)          a bus or taxi

 

B. Find the synonyms for.

1.     luggage

2.     return ticket

3.     journey

4.     cloakroom

5.     a dining car

6.     booking-office

7.     timetable

8.     fellow-passenger

 a. trip

 b. baggage

 c. a buffet car

 d. schedule

 e. round-trip ticket

 f. left-luggage office

 g. ticket office

 h. travelling companion